The Financial Account Manager I (FAM) is critical to the financial health and success of our team and our clients. FAM I is an introductory role which requires some oversight from more senior FAM’s to ensure appropriate growth. This role requires expertise and enjoyment in working with clients at all levels, from property managers and accounting team members to corporate level contacts, to ensure our clients’ holistic financial health.  The FAM also works closely with internal teams to develop strategies based on client’s needs to ensure our client’s long-term success.

Reporting Partner I is responsible for monitoring a portfolio that includes up to 100 sites or approximately 6,800 units. This role requires timely and accurate completion of Final Certification Reviews and State Agency-required Report Submissions. Additionally, the Reporting Partner I adheres to the OneTouch Data Entry process, as well as maintaining agency databases and Reporting Trackers.

Engagement  Project Manager II is responsible for planning, executing and closing projects within specific constraints such as time, budget, scope and quality expectations to ensure that project goals are met successfully, and the project delivers the expected value within the constraints. This includes the agreed upon deployment schedule, as well as the status of the deliverables needed to deploy each...

The Implementation Specialist I for RealPage Accounting is responsible for reviewing historical data from the customer’s legacy accounting system, populating it into import file templates and uploading files into RealPage Accounting. Data includes general ledger accounts, vendors, accounts payable, beginning balances and 1099 information. An understanding of financial reporting and budgeting will be necessary to successfully complete the required tasks. This role is also responsible for completing site setup, add-on e-mail send out and Retrofit task which is the process of applying the Business Model settings down to the newly acquired site.

RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities.   We are seeking a Lead AI Engineer who is a senior technical leader responsible for driving the strategy, architecture, and delivery of Agentic and Generative AI solutions across our PropTech portfolio. You will define and implement the technical roadmap for AI systems, mentor the AI engineering team, and collaborate with executives and product leaders to identify high-impact AI...

The Implementation Consultant will act as the primary business consultant for concurrent sales and client engagements. This position brings to our implementation team multi-family housing industry experience and the in-depth product knowledge and project management skills necessary to ensure client satisfaction and success with RealPage software products. The Implementation Consultant will encourage the use of additional RealPage products and service offerings. Implementation Consultant interacts with sales, migrations, training, product support, development, and QA. The Implementation Consultant is instrumental in effectively communicating challenges to the appropriate departments to ensure positive ongoing client experiences. 

RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities.   We are seeking a Lead AI Engineer who is a senior technical leader responsible for driving the strategy, architecture, and delivery of Agentic and Generative AI solutions across our PropTech portfolio. You will define and implement the technical roadmap for AI systems, mentor the AI engineering team, and collaborate with executives and product leaders to identify high-impact AI...

We are seeking a detail-oriented and analytical Billing Analyst to manage the end-to-end billing process for hardware-enabled SaaS products within our STRATIS product line. This role will support cross-functional coordination between Sales, Finance, Product, and Customer Success to ensure accurate, timely, and compliant invoicing and revenue recognition.

The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.

The Implementation Consultant will act as the primary business consultant for concurrent sales and client engagements. This position brings to our implementation team multi-family housing industry experience and the in-depth product knowledge and project management skills necessary to ensure client satisfaction and success with RealPage software products. The Implementation Consultant will encourage the use of additional RealPage products and service offerings. Implementation Consultant interacts with sales, migrations, training, product support, development, and QA. The Implementation Consultant is instrumental in effectively communicating challenges to the appropriate departments to ensure positive ongoing client experiences. 

The Business Analyst II at RealPage is a critical member of the Professional Services Group. You work closely with new and existing clients to enable their success and gain commitment to expand the RealPage presence within their company. As a Business Analyst II, you are the first point of contact for clients and be responsible for setting up their implementation journey for success. 

The Customer Care Associate I (CCA, I) receives inbound calls from RealPage client’s residents requiring assistance with RealPage Insurance products. The CCA, I will quickly respond to the call, identify the needs of the client’s resident, accurately record all issues in our proprietary CRM and provide a high first-call resolution. The CCA, I provides excellent customer service by responding promptly to all inbound calls related to insurance policies and provides assistances with payments, billing issues, website troubleshooting and some claims & coverage inquiries.

Join RealPage as a seasoned Full Stack Developer II, where innovation meets functionality in the real estate industry's technology. We offer a cutting-edge platform that integrates investment tracking, CRM, document sharing, and reporting, all built upon a Ruby on Rails API, a PostgreSQL database, and with occasional requirements for Angular front-end capabilities. Our full-stack developers are adept at contributing across the API layer, front-end, and database design, supported by a dedicated dev-ops team for seamless deployment and operations. 

The SEO Analyst will complete tasks vital to client's digital touch points including website optimization, mobile presence, social listings, review sites and reputation management. The SEO Analyst will be responsible for key workflow tasks as part of the RealPage SEO client experience, including but not limited to: Google My Business account setup and configuration, performance level identification, responding to support requests and auditing site health. The SEO Analyst will support the SEO team with client-oriented responsibilities and will also manage a small book of business.

This position is responsible for the following activities - FinancialAccounting and Reporting, Financial Planning, Analysis and Control, Accounts Payable & Receivable Reconciliations, Budgeting and Forecasting, People Management & Leadership, Analytics. Managing the off-shore Finance and Accounting teams designated by the US F&A executive team.

The Contract Account Representative I is expected to be hands-on and knowledgeable in business systems and products being offered by the business. S/he is primary responsible for ensuring timely processing of order requests with less than 24-hour business day passing quality assurance and expected to participate in the business unit and team's key initiatives supporting goals and objectives.    

The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review.

The Implementation Consultant II for Utility Account Conversion (UAC) is responsible in managing the change management for the acquisition and disposition of our client’s properties with Utility Expense Management (UEM) and Invoice Processing (IP) Enhanced Services that have previously gone LIVE on the RBMS and VES invoice processing platforms. This person should be well-versed in the multifamily industry and have exceptional customer service, project management and organizational skills as well as above average computer skills. The Utility Account Conversion Consultant is instrumental in effectively communicating challenges to the appropriate departments to ensure a positive client UAC experience.

The Customer Experience Advocate (CXA I) receives transactions (voice and/or non-voice) from RealPage clients including Property Management Companies (PMC), residents and consumers needing assistance regarding RealPage products. The CXA I, will quickly respond by identifying the needs, accurately record all issues and provide a resolution. The CXA I is responsible for providing outstanding customer experience to clients and prospects, responding to inquiries, and resolving customer complaints in a professional and timely manner. This role works closely with other departments to ensure overall customer experience and loyalty

SUMMARY The Property Account Manager II (Property Service Rep II) is an experienced PAM capable of providing outstanding first and second level support to property level clients on utility billing. PAM II can also provide knowledge, training and assistance to PAM I team in primary responsibilities. PAM II can perform all responsibilities of a PAM I.

This role focuses on assessing learning needs, creating engaging training materials, and measuring their effectiveness. It requires a background in instructional design, relevant experience, and proficiency in various design tools.

The Implementation Consultant I for Utility Account Conversion (UAC) is responsible in managing the change management for the acquisition and disposition of our client’s properties with Utility Expense Management (UEM) and Invoice Processing (IP) Enhanced Services that have previously gone LIVE on the RBMS and VES invoice processing platforms. This person should be well-versed in the multifamily industry and have exceptional customer service, project management and organizational skills as well as above average computer skills. The Utility Account Conversion Consultant is instrumental in effectively communicating challenges to the appropriate departments to ensure a positive client UAC experience.

SUMMARY    The Financial Account Manager II (FAM) is critical to the financial health and success of our team and our clients. The FAM II position is a mid-level client-facing role which requires strong functional and system knowledge of RealPage invoice processing tools. This role requires expertise and enjoyment in working with clients at all levels, from property managers and accounting team members to corporate level contacts, to ensure our clients' holistic financial health. The FAM also works closely with internal teams to develop strategies based on client's needs to ensure our client's long-term success. 

RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the PropTech domain. Our Agentic AI team is focused on driving innovation by building nextgeneration AI applications and enhancing existing systems with Generative AI capabilities. As part of our team, you’ll contribute to RealPage’s AI go-to-market (GTM) strategy, creating cutting-edge solutions that empower our users and clients. We are seeking an AI...

The Accounting Generalist - RealPage Product Support Agent serves as the main point of contact for clients, offering expert support on RealPage accounting features, with a focus on GAAP compliance, bookkeeping, and general ledger management. Responsibilities include troubleshooting technical and accounting issues, resolving client inquiries, and managing support cases through various channels. The role requires strong accounting expertise, excellent customer service skills, and the ability to collaborate with internal teams to address complex problems while staying updated on RealPage products and industry trends.

The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.

The Vendor Service Representative interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services.

The Customer Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review.

The RealPage System Implementation Consultant II provides subject matter expertise for assigned customer implementations, for one or more RealPage products. The Product Consultant provides best practice guidance, manages customer deliverables and adheres to project timelines. The Product Consultant is responsible for data analysis, on-time implementations and backlog management for assigned customers.

The Implementation Consultant will act as the primary business consultant for concurrent sales and client engagements. This position brings to our implementation team multi-family housing industry experience and the in-depth product knowledge and project management skills necessary to ensure client satisfaction and success with RealPage software products. The Implementation Consultant will encourage the use of additional RealPage products and service offerings. Implementation Consultant interacts with sales, migrations, training, product support, development, and QA. The Implementation Consultant is instrumental in effectively communicating challenges to the appropriate departments to ensure positive ongoing client experiences. 

The Implementation Services Representative I is responsible for converting client data into RealPage products and systems. Using established procedures, the ISR I is required to analyze client data and take the appropriate actions necessary to implement all requested products. This can include working with files in a variety of formats, including Excel, PDF, and hardcopies of files. Phone and email communication with clients will also be required throughout the implementation process. ISR candidates are expected to master the skills required to implement at least one primary Leasing & Rents product center, which are Conventional, HUD (Section 8), and Tax Credit (LIHTC) based properties. The implementation of ancillary products, such as Facilities, Purchasing, and Affordable...

The Implementation Analyst II manages the initial implementation of the software setup of new and existing client properties for G5 and Leaselabs solutions. Using established procedures, the IA II is required to analyze client data and take the appropriate actions necessary to implement all requested products. This person should have exceptional customer service, project management and organizational skills as well as above average computer skills. The Implementation Analyst II is instrumental in effectively communicating challenges to the appropriate departments to ensure a positive client implementation experience. In addition, this role is pivotal in ensuring the quality and efficiency of the Front Office Suite, which encompasses AI-driven tools for marketing,...

The Financial Account Manager I (FAM) is critical to the financial health and success of our team and our clients. FAM I is an introductory role which requires some oversight from more senior FAM’s to ensure appropriate growth. This role requires expertise and enjoyment in working with clients at all levels, from property managers and accounting team members to corporate level contacts, to ensure our clients’ holistic financial health.  The FAM also works closely with internal teams to develop strategies based on client’s needs to ensure our client’s long-term success.

The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.

The Accounts Receivable Specialist (AR Specialist) collects on outstanding accounts receivable by communicating with clients to resolve issues.  The AR Specialist is responsible for all aspects of collections, identifying customer billing issues and will be accountable for reducing the accounts receivable delinquency of assigned accounts.   The AR Specialist must be able to effectively communicate in a professional manner with both internal and external customers providing exceptional customer service. 

The Accounts Receivable Specialist (AR Specialist) collects on outstanding accounts receivable by communicating with clients to resolve issues.  The AR Specialist is responsible for all aspects of collections, identifying customer billing issues and will be accountable for reducing the accounts receivable delinquency of assigned accounts.   The AR Specialist must be able to effectively communicate in a professional manner with both internal and external customers providing exceptional customer service.

Accountant II is accountable for delivering client financial reporting through internal operational effectiveness of the accounting and internal controls functions, that will support and produce positive customer experiences for our external client base. He/she is also accountable for producing creative ideas about how to improve financial performance through innovation and effective measurements.