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The Customer Experience Advocate (CXA I) receives transactions (voice and/or non-voice) from RealPage clients including Property Management Companies (PMC), residents and consumers needing assistance regarding RealPage products. The CXA I, will quickly respond by identifying the needs, accurately record all issues and provide a resolution. The CXA I is responsible for providing outstanding customer experience to clients and prospects, responding to inquiries, and resolving customer complaints in a professional and timely manner. This role works closely with other departments to ensure overall customer experience and loyalty
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OVERVIEW
The Engagement Manager II (EMII) is a project manager who is responsible for leading complex, multi-product SaaS deployments across Enterprise, Corporate, and SMB accounts. Building upon the foundational responsibilities of the Engagement Manager I (EMI), the EMII plays a critical role in driving cross-functional alignment, strategic planning, and executive-level engagement to ensure...
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The Customer Experience Advocate (CXA I) receives transactions (voice and/or non-voice) from RealPage clients including Property Management Companies (PMC), residents and consumers needing assistance regarding RealPage products. The CXA I, will quickly respond by identifying the needs, accurately record all issues and provide a resolution. The CXA I is responsible for providing outstanding customer experience to clients and prospects, responding to inquiries, and resolving customer complaints in a professional and timely manner. This role works closely with other departments to ensure overall customer experience and loyalty
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SUMMARY
A Product Support Trainer is responsible for creating and facilitating onboarding programs in order to achieve training objectives. Trainers directly support the departmental quality goals and initiatives of the Product Support organization. Trainers will always present a professional image and be a point of contact for new Product Support team members and will consistently reflect and instill the RealPage Promise for all Product Support employees.
This member of the Global Operations team will act as an important source for on‑going professional development during an employee’s...
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Vendor Compliance Specialist receives inbound phone, chat, or email inquiries from property management professionals, vendors, and insurance agents requiring assistance with RealPage software products. The specialist quickly responds to the call, chat, or email, diagnose the issue, accurately record all issues in the CRM tool, and provide a resolution.
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OVERVIEW
The Engagement Coordinator is a project manager responsible for overseeing the successful deployment of the RealPage platform on Add-on accounts for small‑scale customers, typically consisting of fewer than 5,000 units and 3–5 RealPage products. This role partners directly with customers to understand their desired implementation timelines and develops a deployment schedule that meets...
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Shift: US Shift (9:00 PM – 6:00 AM IST)
Role Overview
We are looking for a Senior Manager – US Real Estate Operations to lead and scale a mix of underwriting, lender review, and real estate operations. This role requires strong expertise...
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Buildium is looking for a smart, driven, enthusiastic principal to join our engineering team. Our core product is an all-in-one property management platform designed for real estate professionals to take control of their business by streamlining their accounting, maintenance, communication, and leasing processes in the cloud. As a principal engineer, you'll be part of a cross-functional product team delivering new features to our client base of property managers and housing associations. This position is a multifaceted role with responsibilities that include: technical approaches to complex problems , expert knowledge in relevant subsystems, being a reliable consultant to teammates and...
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SUMMARY
The Implementation Analyst is responsible for analyzing, validating, and converting client data into RealPage systems to ensure accurate and timely product deployment. This role requires strong analytical capability, technical proficiency, and attention to detail to translate business requirements into system configurations while maintaining data integrity and implementation quality standards.
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SUMMARY
The Implementation Analyst is responsible for analyzing, validating, and converting client data into RealPage systems to ensure accurate and timely product deployment. This role requires strong analytical capability, technical proficiency, and attention to detail to translate business requirements into system configurations while maintaining data integrity and implementation quality standards.
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ABOUT THE TEAM
RealPage Product...
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Hybrid Infrastructure FinOps Engineer II will be responsible for tracking and optimizing AI cloud infrastructure costs while ensuring maximum performance and efficiency. FinOps engineer will work closely with our finance, operations, and CloudOps
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The Team Leader III plays a strategic role in leading multiple implementation teams or complex programs within the RealPage Front Office Implementation function. This position drives cross-functional collaboration, continuous improvement, and strategic execution of client onboarding initiatives. The role includes leading two teams or high-impact programs across product lines,
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We are looking for a Senior Data & AI Developer to lead the design and implementation of a GCP-based data and AI platform. This role will drive architecture decisions, build scalable pipelines, and implement AI-driven monitoring and data quality solutions.
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BEST is modernizing our data capabilities to accelerate product innovation, data-driven decision making, and AI-enabled experiences. Today the organization operates with traditional data engineering practices; we are hiring a transformation leader who will modernize the platform, build production-grade ML/AI capabilities, and embed responsible AI across the business.
We’re hiring a strategic, hands-on Sr. Manager, Data...
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As a Transaction Risk Analyst II, you will work closely with a team of analysts and the Transaction Risk Manager for RealPage Payments Services Inc (RPPSI), a Third-Party Payments Processor (TPPP) and Buildium Payments (Payfac). This position assists in the day-to-day support of Transaction Monitoring (TM) control processes and works to identify and assess various transaction related risks throughout the assigned business lines.
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This role is a Senior Recruiter with the strategic mindset of a headhunter and the agility of a tech-savvy talent partner. This role is ideal for someone who thrives in a fast-paced, AI-first environment and is passionate about identifying, engaging, and securing top-tier talent—especially passive candidates. You will be a critical support in shaping our hiring strategy, executing them and mentoring junior recruiters, and co-creating seamless, tech-enabled recruitment processes that blend automation with deep human insight.
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This role is a Senior Recruiter with the strategic mindset of a headhunter and the agility of a tech-savvy talent partner. This role is ideal for someone who thrives in a fast-paced, AI-first environment and is passionate about identifying, engaging, and securing top-tier talent—especially passive candidates. You will be a critical support in shaping our hiring strategy, executing them and mentoring junior recruiters, and co-creating seamless, tech-enabled recruitment processes that blend automation with deep human insight.
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The Sr. AI Architect will lead the internal AI team to design, develop, and deploy cutting-edge AI solutions that drive business transformation and operational efficiency. This role requires strategic vision, technical expertise, and leadership skills to align AI initiatives with organizational goals and ensure ethical and responsible AI practices.
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The Manager, Operations and Reporting will work closely with RealPage business leaders to develop, implement and sustain measurement, forecasting, analytical and reporting systems providing invaluable insights to drive industry leading performance for RealPage Delivery team. This individual will apply their extensive knowledge of measurement systems, forecasting tools and data analysis to help solve real-world problems and identify areas of opportunities for improvement across multiple projects, teams and business units across RealPage.
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The Digital Account Manager will focus on driving engagement, retention, and adoption of RealPage solutions for our long-tail customers. This position will engage with current customers through various outreach strategies. This position will also connect with customers to help them drive usage of our solutions and achieve more value.
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The Digital Account Manager will focus on driving engagement, retention, and adoption of RealPage solutions for our long-tail customers. This position will engage with current customers through various outreach strategies. This position will also connect with customers to help them drive usage of our solutions and achieve more value.
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RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities.
We are seeking an AI Engineer to help us with the development, deployment, and scaling of advanced AI applications that address real-world challenges. In this role, you will focus on designing, building, and scaling advanced AI applications in the PropTech space. You will work with state-of-the-art foundation models, RAG architectures, and multi-agent systems while partnering closely with product, design, and engineering...
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ABOUT THE TEAM
At LOFT Moving by RealPage, our focus is on building great products that solve real-world problems for our customers. Our core product is LOFT Moving and the Moving Marketplace, a series of Resident facing applications that helps residents move into their new home.
We are looking...
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This role is responsible for supporting the entire scope of an application, including assisting with design, monitoring performance, understand interactions between components, as well as define limitations and requirements for source code. This role requires extensive experience in architecting and deploying web-based and web-enabled business applications, and must possess hands-on experience in coding, deploying distributed architectures and platforms, creating benchmark tests, designing for scalability and performance, and implementing large-scale systems
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The SEO Analyst will complete tasks vital to client's digital touch points including website optimization, mobile presence, social listings, review sites and reputation management. The SEO Analyst will be responsible for key workflow tasks as part of the RealPage SEO client experience, including but not limited to: Google My Business account setup and configuration, performance level identification, responding to support requests and auditing site health. The SEO Analyst will support the SEO team with client-oriented responsibilities and will also manage a small book of business.
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Purpose of the Role:
As a Team Lead at RealPage, you will assess lender performance, ensure regulatory compliance, and manage financial risk. This role requires a solid background in underwriting US mortgages, knowledge of borrowers’ income and assets, and experience in...
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Reporting to the Legal Head in the Philippines, the Compliance Manager is responsible for the proper, timely, and accurate preparation and submission of all Company statutory and regulatory compliances to government agencies by consistently and diligently managing the compliance work outcome of all employees who perform compliance and compliance-related roles including all pertinent pre-work with government and private entities, by executing the Company’s Compliance Program and ensuring real-time updates to the Compliance Enablement Tools, and by diligently monitoring and recommending actions, initiatives, or projects for continuous improvements in all legal compliance work. The position...
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RealPage Manager I will lead a team responsible for the analysis of data, migration of data and product implementation based on the customer’s business rules. The Implementation manager ensures the team is well staffed, stays on schedule, ensures quality, manages customer issue resolutions, provides employee coaching/problem resolution, drives activations to increase revenue and helps the business accomplish its goals. The Manager serves as a mentor and trainer to leaders within OneSite Conversion group. The Manager supports all general office duties, coordinate training procedures, project distribution, and scheduled reports. In addition, the Manager is...
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The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.
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The Vendor Service Representative interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
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RealPage Team Leader II will lead a team responsible for the data analysis, configuration of system settings and product implementation based on the customer’s business rules. The Implementation team leader ensures the team stays on schedule, supervises the implementation process, ensures quality, manages customer issue resolutions, provides employee coaching/problem resolution and drives activations to increase revenue. The team leader creates departmental processes and procedures, trains new team members, documents and communicates product defects, manages team assignments, works with product development to test new solutions or enhancements, determines resource requirements to implement solutions and facilitates as the subject matter expert.
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The RealPage System Implementation Consultant II provides subject matter expertise for assigned customer implementations, for one or more RealPage products. The Product Consultant provides best practice guidance, manages customer deliverables and adheres to project timelines. The Product Consultant is responsible for data analysis, on-time implementations and backlog management for assigned customers.
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The Implementation Consultant will act as the primary business consultant for concurrent sales and client engagements. This position brings to our implementation team multi-family housing industry experience and the in-depth product knowledge and project management skills necessary to ensure client satisfaction and success with RealPage software products. The Implementation Consultant will encourage the use of additional RealPage products and service offerings. Implementation Consultant interacts with sales, migrations, training, product support, development, and QA. The Implementation Consultant is instrumental in effectively communicating challenges to the appropriate departments to ensure positive ongoing client experiences.
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The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.
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The Accounts Receivable Specialist (AR Specialist) collects on outstanding accounts receivable by communicating with clients to resolve issues. The AR Specialist is responsible for all aspects of collections, identifying customer billing issues and will be accountable for reducing the accounts receivable delinquency of assigned accounts. The AR Specialist must be able to effectively communicate in a professional manner with both internal and external customers providing exceptional customer service.
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Accountant II is accountable for delivering client financial reporting through internal operational effectiveness of the accounting and internal controls functions, that will support and produce positive customer experiences for our external client base. He/she is also accountable for producing creative ideas about how to improve financial performance through innovation and effective measurements.