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The HR Shared Services Associate is a key member of the HR Operations team, responsible for delivering centralized support across the full spectrum of the employee lifecycle—from pre-employment and onboarding to ongoing HR administration and offboarding. This role ensures the accuracy and integrity of employee data, supports compliance and audit readiness, and provides timely, high-quality service to internal stakeholders and external partners. The ideal candidate is detail-oriented, process-driven, and thrives in a collaborative, fast-paced environment.
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The Instructional Designer & Trainer develops high‑impact, online interactive training modules that equip Operations teams with the technical knowledge, process mastery, and system proficiency required to deliver consistent, high‑quality service. This role combines instructional design expertise, digital learning production, and close partnership with SMEs to convert complex operational processes into engaging, user‑friendly, measurable learning experiences.
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RealPage is seeking a seasoned technology leader with 12+ years of experience in software delivery to join our Business Intelligence leadership team. This role will lead a multi-disciplinary engineering organization spanning .NET, Java, and BI/reporting platforms, driving execution, technical excellence, and team development.
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IE Engineer on our team, you'll be part of a collaborative group responsible for designing, implementing, and maintaining our organization's network infrastructure, ensuring optimal performance, security, and uptime across all systems; working closely with other IT teams to troubleshoot issues, manage upgrades, and proactively identify potential network vulnerabilities, while staying current with emerging network technologies.
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The Level 2 Network Operations Engineer is responsible for monitoring, troubleshooting, and maintaining the stability and performance of a service provider network. This role serves as an escalation point from Level 1 support
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The RealPage Information Security Operations team monitors and manages risks associated with threats and vulnerabilities faced by our infrastructure, platforms, and systems. We work closely with our teammates from IT, Product Development, and across the business to coordinate and execute our vulnerability management and incident response strategies and capabilities
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The SRE Ops Engineer reports to the Sr. Director of Reliability Engineering and is responsible for ensuring product stability, operational excellence, and a strong customer experience across critical platforms, with a primary focus on Windows‑based environments. This role partners closely with Engineering, CloudOps, InfoSec, and QA to reduce incidents, improve system reliability, and drive operational rigor through automation, monitoring, and incident management.
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A leadership role responsible for managing real estate and workplace facilities for the centre in India. The role holder engages with global counterparts to plan setting up of new locations depending upon organizational requirements. In order to create a conducive work environment, the role holder observes and engages with employees on the floor, to understand their perceptions and creates a case for incorporation of changes depending upon viability of various projects. The role holder drives and implements global initiates in India.
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The Implementation Consultant II is responsible for all pre-implementation activities related to new client contracts and set-ups for Realpage
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The Billing Specialist I is responsible for supporting the billing operations within Commercial Order to Cash Operations department. This includes activating orders, submitting cancellations and credit requests, updating client information and addressing any billing-related inquiries or discrepancies.
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The Customer Support Ambassador I at RealPage is responsible for providing first-level technical and functional
support to customers using RealPage software solutions. This role involves troubleshooting issues, guiding users
through product features, and ensuring timely resolution of inquiries while maintaining a high standard of customer
satisfaction. The ideal candidate is a problem-solver with strong communication skills and a passion for helping
clients navigate RealPage’s property software and platforms.
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We’re looking for an AI Enablement Analyst to help teams across the company use AI to work smarter, faster, and more efficiently.
In this role, you’ll work directly with business teams to identify opportunities to use AI, build practical solutions (like prompts, workflows, and automations), and turn successful ideas into reusable guides and playbooks that others can adopt.
This is a hands-on role at the intersection of business, technology, and innovation—ideal for someone who is curious about AI, enjoys solving problems, and...
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The Data Analyst III manages orders and resolves issues related to salesforce orders. In this role you develop and establish standards and procedures through analysis of order related processes. The Data Analyst supports the daily functions of order management and billing within the department and the Operations Team Lead in various projects as needed.
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Implementation Specialist I
- Responsible for transitioning properties from Project Management to Operations (Support) by coordinating training and customer onboarding for Smart Building solutions, including Smart Access/Device and Smart WiFi.
- Work with property staff during management and ownership changes to onboard new customers to their deployed Smart Building software and systems.
- Support renewals by performing customer health checks and ensuring customer satisfaction prior to contract renewals.
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The Senior Business Analyst / Data Analyst plays a critical role in enabling operational excellence by translating business needs into data-driven insights and scalable solutions. This role partners closely with operations, support, and cross-functional stakeholders to analyze complex data sets, automate reporting and processes, and deliver actionable insights that improve efficiency, service quality, and decision-making.
The ideal candidate brings strong analytical expertise, advanced technical skills in SQL, Power BI, and Python, and the ability to clearly communicate complex findings to both technical and non-technical audiences. This position operates in a fast-paced, collaborative environment and supports global teams under a...
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Vendor Compliance Specialist receives inbound phone, chat, or email inquiries from property management professionals, vendors, and insurance agents requiring assistance with RealPage software products. The specialist quickly responds to the call, chat, or email, diagnose the issue, accurately record all issues in the CRM tool, and provide a resolution.
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We are seeking a detail-oriented and analytical Billing Analyst to manage the end-to-end billing process for hardware-enabled SaaS products within our STRATIS product line. This role will support cross-functional coordination between Sales, Finance, Product, and Customer Success to ensure accurate, timely, and compliant invoicing and revenue recognition.
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The Billing Specialist II is responsible for supporting the billing operations within Commercial Order to Cash Operations department. This role involves assisting with the accurate and timely processing of billing tasks, resolving billing discrepancies, and maintaining billing records. The Billing Specialist will work closely with senior team members to learn and implement best practices in billing processes, contributing to the overall efficiency and effectiveness of the finance team. This position is essential for ensuring smooth billing operations and providing excellent service to internal and external stakeholders.
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The RealPage Information Security Operations team monitors and manages risks associated with threats and vulnerabilities faced by our infrastructure, platforms, and systems. We work closely with our teammates from IT, Product Development, and across the business to coordinate and execute our vulnerability management and incident response strategies and capabilities
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You will support RealPage's AI compliance activities, helping the company demonstrate responsible AI governance to customers, auditors, and regulators. Your work spans responding to customer inquiries about AI governance, maintaining evidence repositories, tracking regulatory developments, and preparing audit packages. You will partner with Legal, Compliance, and the governance team to ensure RealPage can articulate its AI oversight practices to external stakeholders.
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You will execute the day to day operations of RealPage's AI governance program. Your work spans maintaining the central AI registry, processing intake requests, conducting risk assessments, and preparing reports for leadership. You will partner with product teams, engineering, and business units to ensure AI systems are properly documented, classified, and...
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OVERVIEW
The Engagement Coordinator is a project manager responsible for overseeing the successful deployment of the RealPage platform on Add-on accounts for small‑scale customers, typically consisting of fewer than 5,000 units and 3–5 RealPage products. This role partners directly with customers to understand their desired implementation timelines and develops a deployment schedule that meets...
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SUMMARY
The Implementation Consultant I is responsible for all pre-implementation activity related to new client contracts and set-ups for Realpage Implementation Add-On products such as Payments, Insurance, Doc Management Custom Packet, Active Building, Business Intelligence, etc. The Implementation Consultant establishes new customer accounts, manages existing accounts, validates requirements, and collaborates with internal teams on design and proposal. The goal of the Implementation...
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The Municipal Lien Manager plays a pivotal role in ensuring smooth real estate transactions by overseeing the complex processes related to municipal liens, property taxes, permits, code violations, and utilities across the US. This role requires an in-depth understanding of local government regulations and administrative structures, enabling seamless property sales and compliance with various legal requirements. As the leader of a dedicated team, you will be responsible for guiding the management of property liens, resolving lien-related issues, and ensuring accurate data retrieval from government websites. MLS Manager’s expertise will drive the efficiency of operations, support the professional growth of your team, and contribute to Rexera’s mission of...
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The role involves providing daily support for incidents, requests, new hires, and feature administration, ensuring the stability and availability of Voice, Messaging, and Collaboration Infrastructure through regular health checks and system updates. Responsibilities include troubleshooting various communication systems, including cloud-based contact centers and unified communications platforms like Teams and Genesys.
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SUMMARY
The Implementation Analyst is responsible for analyzing, validating, and converting client data into RealPage systems to ensure accurate and timely product deployment. This role requires strong analytical capability, technical proficiency, and attention to detail to translate business requirements into system configurations while maintaining data integrity and implementation quality standards.
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The Team Leader coordinates the workflow of the Invoice Processing & Quality Control teams in support of Invoice Processing Operations India work group. The Team Leader is well-versed on all processes and procedures of Invoice Processing Operations (includes tasks/sub-tasks) and serves as a mentor and trainer to other team members. In addition, also assists the manager with all general office duties, coordinate training procedures, project distribution, and scheduled reports.
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This role is an excellent opportunity to join a Sustainability market leader in the multifamily real estate industry.
The Service Delivery Coordinator (SDC) will play a key role in supporting both client and vendor relationships while
ensuring smooth delivery of services within the RealPage Sustainability team.
This position will play an important role in managing communications with clients and business partners, handling
purchase orders, invoicing, and monthly audits of vendor bills. The SDC will also be responsible for preparing and
delivering Scope of Work (SOW) documents, managing product catalog updates, and maintaining all Sustainability
product specifications.
Success in this role requires someone who...
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The Stratis Billing Analyst II supports financial accuracy by processing material and subcontractor costs, reconciling vendor invoices in Coupa, and maintaining clean data across procurement and accounting systems. The role assists with hardware forecasting, updates vendor accounts, and helps resolve basic discrepancies between work performed and inventory used. The analyst provides system support for tools like Odoo and Taskray, trains new employees on core workflows, and serves as a communication link between teams to ensure requisitions and invoices move through the approval process smoothly.
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The Billing Specialist I is responsible for supporting the billing operations within Commercial Order to Cash Operations department. This includes activating orders, submitting cancellations and credit requests, updating client information and addressing any billing-related inquiries or discrepancies.
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The Team Leader III plays a strategic role in leading multiple implementation teams or complex programs within the RealPage Front Office Implementation function. This position drives cross-functional collaboration, continuous improvement, and strategic execution of client onboarding initiatives. The role includes leading two teams or high-impact programs across product lines,
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Primary responsibility is to support the Velocity Invoice Processing service by performing general duties including but not limited to Quality Control alert resolution, data entry into VES invoice processing system, generating client reports, resolving client inquiries, and assisting with new client implementations. Today, utility management invoice process solution triggers twenty-three (23) quality control check points and this role is required to be able to resolve such trigger points as this has direct client impact.
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The Financial Account Manager is critical to the financial health and success of our team and our clients. This role requires expertise and enjoyment in working with clients at all levels, from property managers and accounting team members to corporate-level contacts, to ensure our clients’ holistic financial health. Financial Account Manager also works closely with internal teams to develop strategies based on client’s needs to ensure our client’s long-term success.
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As a “Customer Assurance Program Analyst”, you will be responsible for playing a role in
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As an Implementation Consultant, you will be responsible for the onboarding experience for all Propertyware or Buildium’s newest and existing customers, assisting with data import and account setup, add-on services setup and training, and education on how to use the software and integrate Propertyware or Buildium into their business. You will work cross functionally with Product, Marketing, Sales, and Customer Care teams to help create a frictionless process for our customers. Lastly, you will also advocate utilization of Propertyware or Buildium features and functionality to maximize their business’ growth potential.
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As an Implementation Consultant, you will be responsible for the onboarding experience for all Propertyware or Buildium’s newest and existing customers, assisting with data import and account setup, add-on services setup and training, and education on how to use the software and integrate Propertyware or Buildium into their business. You will work cross functionally with Product, Marketing, Sales, and Customer Care teams to help create a frictionless process for our customers. Lastly, you will also advocate utilization of Propertyware or Buildium features and functionality to maximize their business’ growth potential.
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We’re looking for a unicorn who is interested in risk, compliance, and finance while also looking to be part of a fast-paced, growing tech company! You would be joining a team in Manila that is helping us remain compliant to continue to grow. In this role, you will assist Buildium’s Underwriting Team by completing applicable compliance-related tasks and reviews of current customer accounts.
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A Trainer II is responsible for creating and facilitating onboarding programs in order to achieve training objectives. Trainers directly support the departmental quality goals and initiatives of the Product Support organization. Trainers will always present a professional image, be a point of contact for new Product Support team members and will consistently reflect and instill the RealPage Promise for all Product Support employees. This member of the Global Operations team will act as an important source for on-going professional development during an employee’s tenure within Product Support. Trainer II’s are expected to work closely with Leadership, Global Operations and others to determine the training needs of the agents. They create materials for...
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The Data Analyst II position has the responsibility for providing accurate and timely analysis. They will use their analytic skills to determine opportunities to improve data quality and identify areas for improvement in the data that feeds products and is provided directly to clients. The candidate will be responsible for stable monthly and quarterly tasks but must be adaptable and able to pivot to other projects as needed. Recurring tasks are based out of Visual Basic, PostgreSQL, R, and Excel. Candidate must be able to produce queries and analysis from PostgreSQL and R. The candidate will collaborate with other team members based in the US and must have excellent written and verbal communication skills.
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We are the leading global provider of software and data analytics to the real estate industry. We steer clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority, and RealPage employees are our greatest asset.
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We are the leading global provider of software and data analytics to the real estate industry. We steer clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority, and RealPage employees are our greatest asset.
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We are the leading global provider of software and data analytics to the real estate industry. We steer clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority, and RealPage employees are our greatest asset.
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Sr. Director, Implementations will proactively lead growth opportunities, profitability and customer service programs with exceptional quality and improved efficiency. Manage an aggressive growth strategy while ensuring productivity and business goals of teams are met. This individual should have strong leadership skills with proven management experience ideally in IT Professional Services or Software Services organization. Will have direct supervisory responsibility for multiple teams and must possess strong staff development skills, delivery excellence, continuous improvement, quality, productivity and automation. Partner with the VP for Professional Services and key stakeholders to create a plan and proactively manage how team skills & mindsets, work...
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The Implementation Specialist I for RealPage Accounting is responsible for reviewing historical data from the customer’s legacy accounting system, populating it into import file templates and uploading files into RealPage Accounting. Data includes general ledger accounts, vendors, accounts payable, beginning balances and 1099 information. An understanding of financial reporting and budgeting will be necessary to successfully complete the required tasks. This role is also responsible for completing site setup, add-on e-mail send out and Retrofit task which is the process of applying the Business Model settings down to the newly acquired site.
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Team Leader III will lead a team of consultants and specialists that are working across multiple product teams to implement end-to-end solutions for customers. The Implementation team leader ensures the team stays on schedule, supervises the implementation process, ensures quality, manages customer issue resolutions, provides employee coaching/problem resolution and drives activations to increase revenue. The team leader creates departmental processes and procedures, trains new team members, documents and communicates product defects, manages team assignments, works with product development to test new solutions or enhancements, determines resource requirements to implement solutions and facilitates as the...
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The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review.
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As a Transaction Risk Analyst II, you will work closely with a team of analysts and the Transaction Risk Manager for RealPage Payments Services Inc (RPPSI), a Third-Party Payments Processor (TPPP) and Buildium Payments (Payfac). This position assists in the day-to-day support of Transaction Monitoring (TM) control processes and works to identify and assess various transaction related risks throughout the assigned business lines.
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Primary responsibility is to support the Velocity Invoice Processing service by performing general duties including but not limited to Quality Control alert resolution, data entry into VES invoice processing system, generating client reports, resolving client inquiries, and assisting with new client implementations. Today, utility management invoice process solution triggers twenty-three (23) quality control check points and this role is required to be able to resolve such trigger points as this has direct client impact.
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The Billing Specialist I is responsible for supporting the billing operations within Commercial Order to Cash Operations department. This includes activating orders, submitting cancellations and credit requests, updating client information and addressing any billing-related inquiries or discrepancies.