The Senior Business Analyst / Data Analyst plays a critical role in enabling operational excellence by translating business needs into data-driven insights and scalable solutions. This role partners closely with operations, support, and cross-functional stakeholders to analyze complex data sets, automate reporting and processes, and deliver actionable insights that improve efficiency, service quality, and decision-making.
The ideal candidate brings strong analytical expertise, advanced technical skills in SQL, Power BI, and Python, and the ability to clearly communicate complex findings to both technical and non-technical audiences. This position operates in a fast-paced, collaborative environment and supports global teams under a...
SUMMARY
A Product Support Trainer is responsible for creating and facilitating onboarding programs in order to achieve training objectives. Trainers directly support the departmental quality goals and initiatives of the Product Support organization. Trainers will always present a professional image and be a point of contact for new Product Support team members and will consistently reflect and instill the RealPage Promise for all Product Support employees.
This member of the Global Operations team will act as an important source for on‑going professional development during an employee’s...
SUMMARY
A Product Support Trainer is responsible for creating and facilitating onboarding programs in order to achieve training objectives. Trainers directly support the departmental quality goals and initiatives of the Product Support organization. Trainers will always present a professional image and be a point of contact for new Product Support team members and will consistently reflect and instill the RealPage Promise for all Product Support employees.
This member of the Global Operations team will act as an important source for on‑going professional development during an employee’s tenure...
The AI Security Architect reports directly into the Information Security organization and is responsible for enabling the
The RealPage Information Security Operations team monitors and manages risks associated with threats and vulnerabilities faced by our infrastructure, platforms, and systems. We work closely with our teammates from IT, Product Development, and across the business to coordinate and execute our vulnerability management and incident response strategies and capabilities
You will support RealPage's AI compliance activities, helping the company demonstrate responsible AI governance to customers, auditors, and regulators. Your work spans responding to customer inquiries about AI governance, maintaining evidence repositories, tracking regulatory developments, and preparing audit packages. You will partner with Legal, Compliance, and the governance team to ensure RealPage can articulate its AI oversight practices to external stakeholders.
You will execute the day to day operations of RealPage's AI governance program. Your work spans maintaining the central AI registry, processing intake requests, conducting risk assessments, and preparing reports for leadership. You will partner with product teams, engineering, and business units to ensure AI systems are properly documented, classified, and...
We are seeking a detail-oriented and client-focused Account Administrator to join our support team. This role is responsible for managing invoice processing, handling specialized client services, and supporting back-end operations. The ideal candidate is proactive, organized, and comfortable working with internal systems and client-facing tasks.
OVERVIEW
The Engagement Coordinator is a project manager responsible for overseeing the successful deployment of the RealPage platform on Add-on accounts for small‑scale customers, typically consisting of fewer than 5,000 units and 3–5 RealPage products. This role partners directly with customers to understand their desired implementation timelines and develops a deployment schedule that meets...
Customer Support is seeking a Human in the loop Leader (HiTL) to serve as the operational and technical backbone for driving RealPage’s Customer Support HiTL strategy. You will be responsible for the end-to-end AI deployment, change management and business outcomes for PMC and Resident product capabilities. This is a hands-on role for someone who thrives at the intersection of operations, technology, and business functions. This leader will manage a team of junior HITL specialists, partner with cross‑functional teams (Technical/ML teams, Content, Product Support Operations), and operationalize feedback loops that enhance model performance, customer experience, and support efficiency.
The Municipal Lien Manager plays a pivotal role in ensuring smooth real estate transactions by overseeing the complex processes related to municipal liens, property taxes, permits, code violations, and utilities across the US. This role requires an in-depth understanding of local government regulations and administrative structures, enabling seamless property sales and compliance with various legal requirements. As the leader of a dedicated team, you will be responsible for guiding the management of property liens, resolving lien-related issues, and ensuring accurate data retrieval from government websites. MLS Manager’s expertise will drive the efficiency of operations, support the professional growth of your team, and contribute to Rexera’s mission of...
Shift: US Shift (9:00 PM – 6:00 AM IST)
Role Overview
We are looking for a Senior Manager – US Real Estate Operations to lead and scale a mix of underwriting, lender review, and real estate operations. This role requires strong expertise...
The role involves providing daily support for incidents, requests, new hires, and feature administration, ensuring the stability and availability of Voice, Messaging, and Collaboration Infrastructure through regular health checks and system updates. Responsibilities include troubleshooting various communication systems, including cloud-based contact centers and unified communications platforms like Teams and Genesys.
Buildium is looking for a smart, driven, enthusiastic principal to join our engineering team. Our core product is an all-in-one property management platform designed for real estate professionals to take control of their business by streamlining their accounting, maintenance, communication, and leasing processes in the cloud. As a principal engineer, you'll be part of a cross-functional product team delivering new features to our client base of property managers and housing associations. This position is a multifaceted role with responsibilities that include: technical approaches to complex problems , expert knowledge in relevant subsystems, being a reliable consultant to teammates and...
SUMMARY
The Implementation Analyst is responsible for analyzing, validating, and converting client data into RealPage systems to ensure accurate and timely product deployment. This role requires strong analytical capability, technical proficiency, and attention to detail to translate business requirements into system configurations while maintaining data integrity and implementation quality standards.
Hybrid Infrastructure FinOps Engineer II will be responsible for tracking and optimizing AI cloud infrastructure costs while ensuring maximum performance and efficiency. FinOps engineer will work closely with our finance, operations, and CloudOps
A Product Support Agent receives inbound phone service requests from property management professionals requiring assistance with RealPage's Single Family (Propertyware) software product. Agents quickly respond to the call, quickly diagnose the problems, accurately resolves client issue and record all issues in the Salesforce and achieve a high CSAT and First Resolution Call Rate.
This role is an excellent opportunity to join a Sustainability market leader in the multifamily real estate industry.
The Service Delivery Coordinator (SDC) will play a key role in supporting both client and vendor relationships while
ensuring smooth delivery of services within the RealPage Sustainability team.
This position will play an important role in managing communications with clients and business partners, handling
purchase orders, invoicing, and monthly audits of vendor bills. The SDC will also be responsible for preparing and
delivering Scope of Work (SOW) documents, managing product catalog updates, and maintaining all Sustainability
product specifications.
Success in this role requires someone who...
The Stratis Billing Analyst II supports financial accuracy by processing material and subcontractor costs, reconciling vendor invoices in Coupa, and maintaining clean data across procurement and accounting systems. The role assists with hardware forecasting, updates vendor accounts, and helps resolve basic discrepancies between work performed and inventory used. The analyst provides system support for tools like Odoo and Taskray, trains new employees on core workflows, and serves as a communication link between teams to ensure requisitions and invoices move through the approval process smoothly.
Primary responsibility is to support the Velocity Invoice Processing service by performing general duties including but not limited to Quality Control alert resolution, data entry into VES invoice processing system, generating client reports, resolving client inquiries, and assisting with new client implementations. Today, utility management invoice process solution triggers twenty-three (23) quality control check points and this role is required to be able to resolve such trigger points as this has direct client impact.
The Financial Account Manager is critical to the financial health and success of our team and our clients. This role requires expertise and enjoyment in working with clients at all levels, from property managers and accounting team members to corporate-level contacts, to ensure our clients’ holistic financial health. Financial Account Manager also works closely with internal teams to develop strategies based on client’s needs to ensure our client’s long-term success.
As a “Customer Assurance Program Analyst”, you will be responsible for playing a role in
We’re looking for a unicorn who is interested in risk, compliance, and finance while also looking to be part of a fast-paced, growing tech company! You would be joining a team in Manila that is helping us remain compliant to continue to grow. In this role, you will assist Buildium’s Underwriting Team by completing applicable compliance-related tasks and reviews of current customer accounts.
The Insurance Processor I is well versed in property & casualty insurance and often serves as the liaison between vendors and their insurance agents. They process insurance documentation along with other client specific document requests. They assist with inbound and outbound phone and email inquiries that ultimately drive vendor approval metrics.
A Trainer II is responsible for creating and facilitating onboarding programs in order to achieve training objectives. Trainers directly support the departmental quality goals and initiatives of the Product Support organization. Trainers will always present a professional image, be a point of contact for new Product Support team members and will consistently reflect and instill the RealPage Promise for all Product Support employees. This member of the Global Operations team will act as an important source for on-going professional development during an employee’s tenure within Product Support. Trainer II’s are expected to work closely with Leadership, Global Operations and others to determine the training needs of the agents. They create materials for...
The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review.
The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.
Propertyware / Buildium’s is a property management software. We're passionate about helping hard-working entrepreneurs grow their property management businesses. We're collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Our determination to make our customer's lives better and break records is contagious - you find yourself becoming intensely passionate about the work that we do, even if the property management industry was never on your radar before you got here. In the Implementation Consultant role, you will be responsible for the onboarding experience for all Propertyware / Buildium’s newest and existing...
We are the leading global provider of software and data analytics to the real estate industry. We steer clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority, and RealPage employees are our greatest asset.
We are the leading global provider of software and data analytics to the real estate industry. We steer clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority, and RealPage employees are our greatest asset.
We are the leading global provider of software and data analytics to the real estate industry. We steer clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority, and RealPage employees are our greatest asset.
We are the leading global provider of software and data analytics to the real estate industry. We steer clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority, and RealPage employees are our greatest asset.
As a Software Engineer III, you will leverage cutting-edge technologies and development processes to transform complex requirements into intuitive, high-performance products and solutions. Your work will directly contribute to helping our customers succeed in their respective markets. You will be part of a globally distributed agile team, collaborating closely with stakeholders to deliver secure,...
As a Software Engineer III, you will leverage cutting-edge technologies and development processes to transform complex requirements into intuitive, high-performance products and solutions. Your work will directly contribute to helping our customers succeed in their respective markets. You will be part of a globally distributed agile team, collaborating closely with stakeholders to deliver secure,...
As a Software Engineer III, you will leverage cutting-edge technologies and development processes to transform complex requirements into intuitive, high-performance products and solutions. Your work will directly contribute to helping our customers succeed in their respective markets. You will be part of a globally distributed agile team, collaborating closely with stakeholders to deliver secure,...
As a Software Engineer III, you will leverage cutting-edge technologies and development processes to transform complex requirements into intuitive, high-performance products and solutions. Your work will directly contribute to helping our customers succeed in their respective markets. You will be part of a globally distributed agile team, collaborating closely with stakeholders...
Buildium is looking for a smart, driven, enthusiastic principal to join our engineering team. Our core product is an all-in-one property management platform designed for real estate professionals to take control of their business by streamlining their accounting, maintenance, communication, and leasing processes in the cloud. As a principal engineer, you'll
Buildium is looking for a smart, driven, enthusiastic principal to join our engineering team. Our core product is an all-in-one property management platform designed for real estate professionals to take control of their business by streamlining their accounting, maintenance, communication, and leasing processes in the cloud. As a principal engineer, you'll
Buildium is looking for a smart, driven, enthusiastic principal to join our engineering team. Our core product is an all-in-one property management platform designed for real estate professionals to take control of their business by streamlining their accounting, maintenance, communication, and leasing processes in the cloud. As a principal engineer, you'll
Sr. Director, Implementations will proactively lead growth opportunities, profitability and customer service programs with exceptional quality and improved efficiency. Manage an aggressive growth strategy while ensuring productivity and business goals of teams are met. This individual should have strong leadership skills with proven management experience ideally in IT Professional Services or Software Services organization. Will have direct supervisory responsibility for multiple teams and must possess strong staff development skills, delivery excellence, continuous improvement, quality, productivity and automation. Partner with the VP for Professional Services and key stakeholders to create a plan and proactively manage how team skills & mindsets, work...
The Implementation Specialist I for RealPage Accounting is responsible for reviewing historical data from the customer’s legacy accounting system, populating it into import file templates and uploading files into RealPage Accounting. Data includes general ledger accounts, vendors, accounts payable, beginning balances and 1099 information. An understanding of financial reporting and budgeting will be necessary to successfully complete the required tasks. This role is also responsible for completing site setup, add-on e-mail send out and Retrofit task which is the process of applying the Business Model settings down to the newly acquired site.
Team Leader III will lead a team of consultants and specialists that are working across multiple product teams to implement end-to-end solutions for customers. The Implementation team leader ensures the team stays on schedule, supervises the implementation process, ensures quality, manages customer issue resolutions, provides employee coaching/problem resolution and drives activations to increase revenue. The team leader creates departmental processes and procedures, trains new team members, documents and communicates product defects, manages team assignments, works with product development to test new solutions or enhancements, determines resource requirements to implement solutions and facilitates as the...
The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review.
The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.
As a Transaction Risk Analyst II, you will work closely with a team of analysts and the Transaction Risk Manager for RealPage Payments Services Inc (RPPSI), a Third-Party Payments Processor (TPPP) and Buildium Payments (Payfac). This position assists in the day-to-day support of Transaction Monitoring (TM) control processes and works to identify and assess various transaction related risks throughout the assigned business lines.
Primary responsibility is to support the Velocity Invoice Processing service by performing general duties including but not limited to Quality Control alert resolution, data entry into VES invoice processing system, generating client reports, resolving client inquiries, and assisting with new client implementations. Today, utility management invoice process solution triggers twenty-three (23) quality control check points and this role is required to be able to resolve such trigger points as this has direct client impact.
The Data Analyst II position has the responsibility for providing accurate and timely analysis. They will use their analytic skills to determine opportunities to improve data quality and identify areas for improvement in the data that feeds products and is provided directly to clients. The candidate will be responsible for stable monthly and quarterly tasks but must be adaptable and able to pivot to other projects as needed. Recurring tasks are based out of Visual Basic, PostgreSQL, R, and Excel. Candidate must be able to produce queries and analysis from PostgreSQL and R. The candidate will collaborate with other team members based in the US and must have excellent written and verbal communication skills.
We’re looking for a unicorn who is interested in fraud risk management and financial crime prevention while also looking to be part of a fast-paced, growing tech company! We’re passionate about helping hard-working entrepreneurs grow their property management businesses safely and securely. We’re a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day.
With a focus on fraud detection, KYC/KYB verification, and identity integrity, the Risk Analyst will review new customers and existing customers of our software. As a front-line analyst, you will ensure that all information is complete, accurate, and compliant with regulatory requirements while identifying potential fraud,...
We’re looking for a unicorn who is interested in fraud risk management and financial crime prevention while also looking to be part of a fast-paced, growing tech company! We’re passionate about helping hard-working entrepreneurs grow their property management businesses safely and securely. We’re a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day.
With a focus on fraud detection, KYC/KYB verification, and identity integrity, the Risk Analyst will review new customers and existing customers of our software. As a front-line analyst, you will ensure that all information is complete, accurate, and compliant with regulatory requirements while identifying potential fraud,...