The SEO Analyst will complete tasks vital to client's digital touch points including website optimization, mobile presence, social listings, review sites and reputation management. The SEO Analyst will be responsible for key workflow tasks as part of the RealPage SEO client experience, including but not limited to: Google My Business account setup and configuration, performance level identification, responding to support requests and auditing site health. The SEO Analyst will support the SEO team with client-oriented responsibilities and will also manage a small book of business.
As a Developer II (.Net), you will leverage cutting-edge technologies and development processes to transform complex requirements into intuitive, high-performance products and solutions. Your work will directly contribute to helping our customers succeed in their respective markets. You will be part of a globally distributed agile team, collaborating closely with stakeholders to deliver secure, scalable, and high-quality software.
We are seeking a highly skilled and motivated Senior Manager, Finance Performance Intelligence (FPI) to join our Corporate Finance organization in India. In this role, you will support the Director of Financial Performance Intelligence in developing and managing the reporting framework and analytical support for Customer Retention and Bookings Quality metrics and analytics. Your insights and reports will play a critical role in driving business decisions, improving customer retention, and maximizing customer lifetime value.
The ideal candidate will provide system configuration, and case administration for RealPage Managed Services, provided to RealPage customers. The Platform Administrator will use their skills and experience to ensure exceptional customer service and delivery.
Specifically, the ideal candidate will be responsible for configuration of OneSite, partnering with RealPage domestic teams to ensure configuration is completed timely and with quality checks are completed. The ideal candidate may also assist with...
The Forms and Data Specialist is responsible for completing lender questionnaires provided by various lenders using the information available through our internal questionnaire template system and manually entering text from source documents into databases, spreadsheets, word processing programs, as well as utilizing automated software programs to upload digital data files. Primary responsibilities include compiling and sorting of information according to priorities to prepare source data for computer entry. This involves reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output before completing their questionnaires.
The Manager I, Product Support is accountable for leading and managing direct Technical Product support staff in service of the achievement of key operational goals and continued improvement of processes. The role will be accountable for the overall performance (KPIs) and culture of our Tier III Support team and provide best in class service to RealPage clients by managing all operational matters, performance and improving efficiencies. The Supervisor must listen, problem-solve, and handle the stress of dealing with upset customers, agents, and other office personnel while always maintaining a professional and enthusiastic attitude.
The...
The Manager I, Product Support is accountable for leading and managing direct Technical Product support staff in service of the achievement of key operational goals and continued improvement of processes. The role will be accountable for the overall performance (KPIs) and culture of our Tier III Support team and provide best in class service to RealPage clients by managing all operational matters, performance and improving efficiencies. The Supervisor must listen, problem-solve, and handle the stress of dealing with upset customers, agents, and other office personnel while always maintaining a professional and enthusiastic attitude.
The...
The Manager I, Product Support is accountable for leading and managing direct operational staff in service of the achievement of key operational goals and continued improvement of processes. The role will be accountable for the overall performance (KPIs) and culture of our Tier I Support team and provide best in class service to RealPage clients by managing all operational matters, performance and improving efficiencies. The Supervisor must listen, problem-solve, and handle the stress of dealing with upset customers, agents, and other office personnel while always maintaining a professional and enthusiastic attitude.
The Manager plays an...
The Digital Account Manager will focus on driving engagement, retention, and adoption of RealPage solutions for our long-tail customers. This position will engage with current customers through various outreach strategies. This position will also connect with customers to help them drive usage of our solutions and achieve more value.
The Billing Analyst II will support the Submeter department and the Accounts Payable department by validating and processing incoming vendor invoices against RealPage purchase orders and task orders in our system. The Billing Analyst II is responsible to review vendor invoices to make sure that material items were delivered, or a service was successfully provided, and if the invoice should be processed for payment using various sources to 3-way match the transaction. The Analyst will investigate and resolve any discrepancies in cost, quantity or quality of service that can occur during validation. The Analyst will reliably support Internal and External Customers by providing clear communication regarding requested research and analysis, invoice related issues, and general...
The Project Manager I (Engagement Coordinator) is responsible for overseeing the successful deployment of RealPage products. The PM I partners with each assigned customer to understand their desired implementation timeline then creates a deployment schedule to meet that timeline. The PM I works with each Implementation resource assigned to the project to ensure the RealPage products are scheduled to deploy concurrently, and as efficiently as possible.
The Project Manager is responsible for providing weekly updates to the customer via email on the status of the project. This includes the agreed upon deployment schedule, as well as the status of the deliverables needed to...
Vendor Compliance Specialist receives inbound phone, chat, or email inquiries from property management professionals, vendors, and insurance agents requiring assistance with RealPage software products. The specialist quickly responds to the call, chat, or email, diagnoses the issue, accurately records all issues in the CRM tool, and provides a resolution.
The Helpdesk Manager is a key leadership role responsible for overseeing the helpdesk team, setting strategic objectives, and ensuring the efficient operation of technical support services aligned with organizational goals. This position involves strong management skills, strategic planning, resource allocation, and team development to drive customer satisfaction and support business operations.
SUMMARY
The Financial Account Manager I (FAM) is critical to the financial health and success of our team and our clients. FAM I is an introductory role which requires some oversight from more senior FAM’s to ensure appropriate growth. This role requires expertise and enjoyment in working with clients at all levels, from property managers and accounting team members to corporate level contacts, to ensure our clients’ holistic financial health. The FAM also works closely with internal teams to develop strategies based on client’s needs to ensure our client’s long-term success.
RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the PropTech domain. Our Agentic AI team is focused on driving innovation by building nextgeneration AI applications and enhancing existing systems with Generative AI capabilities. As part of our team, you’ll contribute to RealPage’s AI go-to-market (GTM) strategy, creating cutting-edge solutions that empower our users and clients. We are seeking an AI...
The Implementation Specialist II for RealPage Accounting is responsible for reviewing historical data from the customer’s legacy accounting system, populating it into import file templates and uploading files into RealPage Accounting. Data includes general ledger accounts, vendors, accounts payable, beginning balances and 1099 information. An understanding of financial reporting and budgeting will be necessary to successfully complete the required tasks. This role is also responsible for completing site setup, add-on e-mail send out and Retrofit task which is the process of applying the Business Model settings down to the newly acquired site. This role is also responsible for doing quality reviews of the processes being done by the team
The Renewal Data Analyst is part of the Renewal Operations team within the larger Revenue Operations organization that partners with Sales, Legal, Customer Success, Billing, and Finance to provide data, reporting, and analysis for RealPage’s SaaS software license renewal process. The Renewal Analyst is responsible for maintaining accurate data for client renewals across multiple platforms (billing systems) and understanding/coordinating renewal activity both internally and externally.
Accountant II is accountable for delivering client financial reporting through internal operational effectiveness of the accounting and internal controls functions, that will support and produce positive customer experiences for our external client base. He/she is also accountable for producing creative ideas about how to improve financial performance through innovation and effective measurements.
The Revenue Operations Account Administrator I (Account Set-up) serves as a critical resource in the Revenue Operations/Order Acceptance department in the research and analysis of complex items relating to account set-up in handling site set-up, activating products, and other related inquiries.
The Accounting Generalist - RealPage Customer Support Agent serves as the main point of contact for clients, offering expert support on RealPage accounting features, with a focus on GAAP compliance, bookkeeping, and general ledger management. Responsibilities include troubleshooting technical and accounting issues, resolving client inquiries, and managing support cases through various channels. The role requires strong accounting expertise, excellent customer service skills, and the ability to collaborate with internal teams to address complex problems while staying updated on RealPage products and industry trends.
Job Summary
As a Software Engineer III, you will leverage cutting-edge technologies and development processes to transform complex requirements into intuitive, high-performance products and solutions. Your work will directly contribute to helping our customers succeed in their respective markets. You will be part of a globally distributed agile team, collaborating closely with stakeholders to deliver secure, scalable, and high-quality software.
The Implementation Specialist I for RealPage Accounting is responsible for reviewing historical data from the customer’s legacy accounting system, populating it into import file templates and uploading files into RealPage Accounting. Data includes general ledger accounts, vendors, accounts payable, beginning balances and 1099 information. An understanding of financial reporting and budgeting will be necessary to successfully complete the required tasks. This role is also responsible for completing site setup, add-on e-mail send out and Retrofit task which is the process of applying the Business Model settings down to the newly acquired site.
The Property Accounting Trainer serves as the Subject Matter Expert (SME) in producing accurate and timely financial information for our real estate clients by conducting trainings for SSA employees including new hires and by producing accurate and updated training materials for the team. The Property Accounting Trainer is further accountable for helping the team deliver client’s financial reporting through internal operational effectiveness of the accounting and internal controls functions, that will support and produce positive customer experiences for high maintenance, and complex client portfolios.
He/she is also accountable for producing effective training materials and establish best practices to promote process consistency across all sites.
The Vendor Compliance Specialist receives inbound phone, chat, or email inquiries from property management professionals, vendors, and insurance agents requiring assistance with RealPage software products. The specialist quickly responds to the call, chat, or email, diagnose the issue, accurately record all issues in the CRM tool, and provide a resolution.
The Vendor Compliance Specialist receives inbound phone, chat, or email inquiries from property management professionals, vendors, and insurance agents requiring assistance with RealPage software products. The specialist quickly responds to the call, chat, or email, diagnoses the issue, accurately records all issues in the CRM tool, and provides a resolution.
Primary responsibility is to support the Velocity Invoice Processing service by performing general duties including but not limited to Quality Control alert resolution, data entry into VES invoice processing system, generating client reports, resolving client inquiries, and assisting with new client implementations. Today, utility management invoice process solution triggers twenty-three (23) quality control check points and this role is required to be able to resolve such trigger points as this has direct client impact.
The Implementation Services Representative I is responsible for converting client data into RealPage products and systems. Using established procedures, the ISR I is required to analyze client data and take the appropriate actions necessary to implement all requested products. This can include working with files in a variety of formats, including Excel, PDF, and hardcopies of files. Phone and email communication with clients will also be required throughout the implementation process.
ISR candidates are expected to master the skills required to implement at least one primary Leasing & Rents product center, which are Conventional, HUD...
The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.
The Vendor Account Specialist I is responsible for managing and resolving dashboard-triggered alerts related to vendor accounts and invoice processing. This role ensures timely resolution of issues within defined Service Level Agreements (SLAs) by coordinating directly with vendors and internal stakeholders. The ideal candidate will be detail-oriented, proactive, and skilled in vendor communication and root cause analysis.
The Vendor Service Representative interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
The Vendor Service Representative interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.
The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.
The Vendor Service Representative interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
As a Transaction Risk Analyst II, you will work closely with a team of analysts and the Transaction Risk Manager for RealPage Payments Services Inc (RPPSI), a Third-Party Payments Processor (TPPP) and Buildium Payments (Payfac). This position assists in the day-to-day support of Transaction Monitoring (TM) control processes and works to identify and assess various transaction related risks throughout the assigned business lines.
The Customer Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review.
The RealPage System Implementation Consultant II provides subject matter expertise for assigned customer implementations, for one or more RealPage products. The Product Consultant provides best practice guidance, manages customer deliverables and adheres to project timelines. The Product Consultant is responsible for data analysis, on-time implementations and backlog management for assigned customers.
The Implementation Consultant will act as the primary business consultant for concurrent sales and client engagements. This position brings to our implementation team multi-family housing industry experience and the in-depth product knowledge and project management skills necessary to ensure client satisfaction and success with RealPage software products. The Implementation Consultant will encourage the use of additional RealPage products and service offerings. Implementation Consultant interacts with sales, migrations, training, product support, development, and QA. The Implementation Consultant is instrumental in effectively communicating challenges to the appropriate departments to ensure positive ongoing client experiences.
The Strategic Sourcing Manager is responsible for the development and execution of indirect and direct global sourcing strategies across the RealPage global enterprise. This position will drive the transformation by leading and delivering global procurement strategy to drive cost savings opportunities on expenditures for goods and services. The regional/global spend categories to be aligned with this position is Facilities, Marketing, HR, IT, Supply Chain and other corporate functional areas.
The Implementation Analyst II manages the initial implementation of the software setup of new and existing client properties for G5 and Leaselabs solutions. Using established procedures, the IA II is required to analyze client data and take the appropriate actions necessary to implement all requested products. This person should have exceptional customer service, project management and organizational skills as well as above average computer skills. The Implementation Analyst II is instrumental in effectively communicating challenges to the appropriate departments to ensure a positive client implementation experience. In addition, this role is pivotal in ensuring the quality and efficiency of the Front Office Suite, which encompasses AI-driven tools for marketing,...
An Implementation Specialist I is accountable for setting up new clients, client properties and client property accounts for payments & insurance. The position also assists with the daily processing of customer maintenance requests. Accountable to ensure that the clients’ payment & insurance system is setup properly and meet client expectations. An Implementation Specialist I coordinates with the Implementation Consultants and other internal partners to initiate setup by gathering all document requirements and information to begin the implementation process for new and existing clients for setup and upgrades/updates.
As a Senior Software Engineer, you will play a key role in designing, developing, and deploying robust and scalable software solutions. You will work on both front-end and back-end development, with a significant focus on integrating and operationalizing LLMs and agentic AI systems. You will be part of an Agile team, contributing to all phases of the software development lifecycle, from concept and design to testing, deployment, and maintenance.
The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.
The Accounts Receivable Specialist (AR Specialist) collects on outstanding accounts receivable by communicating with clients to resolve issues. The AR Specialist is responsible for all aspects of collections, identifying customer billing issues and will be accountable for reducing the accounts receivable delinquency of assigned accounts. The AR Specialist must be able to effectively communicate in a professional manner with both internal and external customers providing exceptional customer service.
Accountant II is accountable for delivering client financial reporting through internal operational effectiveness of the accounting and internal controls functions, that will support and produce positive customer experiences for our external client base. He/she is also accountable for producing creative ideas about how to improve financial performance through innovation and effective measurements.