You will support RealPage's AI compliance activities, helping the company demonstrate responsible AI governance to customers, auditors, and regulators. Your work spans responding to customer inquiries about AI governance, maintaining evidence repositories, tracking regulatory developments, and preparing audit packages. You will partner with Legal, Compliance, and the governance team to ensure RealPage can articulate its AI oversight practices to external stakeholders. 

• Respond to customer AI assurance requests by completing questionnaires, preparing governance summaries, and coordinating with Sales and Legal to support deal closures. 
• Maintain governance artifacts, control documentation, testing results, and audit trails for regulatory examinations. 
• Track regulatory developments by monitoring AI legislation, summarizing requirements, and coordinating with Legal to understand impact to RealPage. 
• Prepare audit packages by collecting evidence from governance activities, organizing documentation by control domain, and writing audit narratives. 
• Develop customer facing AI governance materials including transparency summaries, responsible AI statements, and governance capability descriptions. 
• Support regulatory inquiries and examinations by gathering requested documentation, preparing briefing materials, and serving as a point of contact for AI governance questions. 
• Maintain regulatory mapping by connecting AI systems in the registry to applicable regulations and tracking compliance obligations. 
• Collaborate with Legal and Privacy teams on AI related contract reviews by providing governance input on vendor agreements and customer commitments. 
• Create compliance dashboards and metrics that track audit readiness, regulatory coverage, and customer assurance response times. 
• Support the development of AI compliance training materials that help employees understand regulatory requirements and governance obligations. 

• Bachelor's degree in Risk Management, Compliance, Legal Studies, Information Systems, or related field (or equivalent experience) 
• 2 to 3 years of experience in compliance, audit, risk management, or regulatory roles 
• Experience responding to external stakeholder requests including customers, auditors, or regulators 
• Strong written communication skills with ability to create clear compliance documentation 
• Experience with GRC platforms, audit management systems, or evidence collection processes 
• Travel up to 10% for customer meetings, audits, and regulatory conferences

Preferred: 

• Experience with OneTrust or similar compliance platforms 
• Knowledge of AI regulatory landscape including EU AI Act, NIST AI RMF, or Fair Housing Act implications 
• Experience in property management, real estate technology, or highly regulated industries 
• Professional compliance or governance certifications (CISA, CISM, AIGP, or similar) 
• Background in external audit or regulatory compliance roles 

KNOWLEDGE/SKILLS/ABILITIES 

• Understanding of compliance and audit concepts including evidence management, control documentation, and audit preparation 
• Strong technical writing skills with ability to create clear documentation for customers, auditors, and regulators 
• Attention to detail with commitment to accuracy and audit defensibility 
• Ability to manage high volume request queues while maintaining quality and meeting deadlines 
• Working knowledge of compliance frameworks (COSO, COBIT, ISO standards, NIST frameworks) 
• Ability to translate technical AI governance practices into accessible language for non technical audiences 
• Professional communication style with ability to represent RealPage in external interactions 
• Analytical skills for interpreting regulatory requirements and assessing compliance gaps 
• Organizational skills for managing documentation, tracking requests, and coordinating across teams 
• Willingness to stay current on evolving AI regulations and compliance expectations 

Physical Demands and Working Conditions 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds.