This role focuses on assessing learning needs, creating engaging training materials, and measuring their effectiveness. It requires a background in instructional design, relevant experience, and proficiency in various design tools.

• Conduct a Learning Needs Assessment across all impacted teams and customers 
• Create exercises and activities that enhance the learning process for end users 
• Create supporting material/media to augment primary learning collateral in a variety of modalities (video, quick reference guides, talking points, animations, games, etc.)
• Devise methods of assessment, such as tests or quizzes, to measure the effectiveness of assigned training content
• Maintain project documentation and course folders
• Apply tested instructional design theories, best practices, and methods
• Create engaging learning activities and compelling course content that enhances retention and understanding and drives the adoption of new processes, behaviors, and mindsets
• Work with subject matter experts to identify the target audience’s educational needs
• Meet Content Development function goals, KPIs, and success measures and report out on progress toward these goals 
• Analyze and apply trends and best practices in learning technologies and instructional design

• BS, MA degree or certification in instructional design, educational technology, or similar education or experience 
• With 3-5 years of experience in instructional design with instructional technology
• Excellent verbal/written communication and presentation skills (English)
• Thorough knowledge of learning theories and instructional design models across multiple modalities 
• Visual design skills and ability to storyboard
• Ability to write effective copy, instructional text, audio scripts/video scripts
• Ability to plan and manage numerous processes and projects simultaneously
• Must be willing to in a fixed night shift schedule
• Lesson and curriculum planning skills
• Basic HTML and flash programming knowledge
• Practical knowledge of various course-authoring software and learning management systems
• Adobe Captivate knowledge
• Articulate 360 knowledge
• Must be willing to work on site for 3 months and Hybrid set-up after